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| Quality at Hyquip |
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| Hyquip
is ISO 9001 accredited. The senior management
team first made a commitment to formalising its Quality Management
System (BS 5750) in the early 1990’s. |
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| Today
the QA Management Team comprising of Lee Heaton (Projects Office & QA Manager),
Glynn Boyce (Sales Office Manager), Paul Taylor (Director), Kathy Yates (Director)
drive through a proactive system of continuous improvement through focused
monthly Management Review Meetings which encompasses the strategic
direction of the business and all operational issues underpinning
this strategy. |
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| In
2002 under the guidance of Lee Heaton, Hyquip successfully
upgraded its Quality Management System to BS EN ISO 9001:2000. |
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| The
philosophy and culture of Quality Assurance plays a major
roll at Hyquip. Management and employees together are
committed to meeting and exceeding customer expectations through
service and delivery performance. |
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| Management Review Team |
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| Lee Heaton |
Glynn Boyce |
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| Paul Taylor |
Kathy Yates |
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| Hyquip continually aims for: |
- Zero defects in manufacturing by building quality and reliability
into its products through excellence in design and specification.
- Zero returns through its distribution activity by marketing
and supplying quality products and having an operational
team to ensure we deliver the right goods on time, every
time.
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| Design,
application and technical engineers, the sales team and administrators,
together with management and support staff all have
a wealth of experience that is channelled to provide a quality
service that is second to none. This coupled with a continual
drive for improvement through our Quality Management System
means that Hyquip aims to be the best in its industry with
the ultimate goal of providing total customer satisfaction. |
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| Hyquip Quality Policy |
| To consistently provide quality products and services that meet
and exceed customer requirements and to continually improve
the effectiveness of our quality management system with the
aim of enhancing customer satisfaction. |
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| QA Certificate |
| Coming soon! |
| QA System / Manual |
| Coming soon! |
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