Nov 8, 2012
Far Better Service at Hyquip
Thanks for your help. Would you be able to look at the valve with a view to repairing it? We currently use a company in Leeds for our hydraulic needs, however in this instance you have provided a far better service, and I would like to know more of your companies capabilities with a view of using you more. We currently have on our site 5 large machines that use a lot of hydraulic equipment, and are in need of servicing and updating etc.
Out of interest could you quote for the following items? Hydac 10 LTR Bladder repair kit c/w ring and seals Hydac 36 Ltr Bladder repair kit c/w ring and seals Voith internal gear pump 32cc + 8cc R/hand IPV4/3-32/8-271
Jun 1, 2012
Morning Gary, Paul,
As discussed, I can confirm that this week I have raised the Purchase Requisition for the Lubrication Units on yourselves. Congratulations!
We were particularly impressed with your depth of knowledge and understanding of our requirements at the recent meeting. We very much appreciated you making the time and effort to visit us.
Over the course of the next week or so you will receive a Purchase Order raised against your quotation (HQQ20918_5) and our Requirements Specification.
Thank you again for your support and I wish the project all the success.
Engineering Operations Manager
May 2, 2012
Hyquip become a preferred supplier
Gary just thought I would put in writing how much we appreciated the effort made by Hyquip in trying to solve a GE problem. We haven't been a customer for very long and your attitude proves that having you as an approved supplier was a sound decision. Please also pass this message on to Adrian. Many thanks, Laurence Procurement Operations Manager
Apr 25, 2012
Successful & Timely Refurbishment
I am delighted to be able to say that ... (as of this morning) have now completed all the FAT testing and the rig and the CSM can now be handed over ... to complete ... Inactive Commissioning prior to delivery. This will be handed over via suitable transfer note and permits to work once the ... has presented the ... test definition and associated risk assessments (etc). This is a major milestone and the team are to be commended on their significant efforts, well beyond normal expected commitment expected of .../Hyquip/... staff. Please pass on my appreciation to all the staff involved not covered above, a major win for the CSM team. Regards Gary Project Manager
Feb 9, 2012
First Class Service
RE: HYQUIP Quotation HQQ21523/1 Hi Dale, I will see if ... and will be in touch, thank you for your first class service. Cheers, Neil
Jan 17, 2012
Dale, Blimy!! Impressed at the speed of the quote, Thanks Lynne
Dec 19, 2011
Warranty Expiration for Project VENTUS
Gary, It was great to work with you, Adrian, Paul, and the Hyquip staff on this extremely successful project with BAE. I hope we can find other work in the UK where we can team up again soon. Best Wishes, Fred
Dec 5, 2011
Overseeing Installation of the Therminol SP HPP
Hi Jack, Firstly, both Robin & I would like to extend our appreciation of David's skill and knowledge and assistance during last weeks attendance to Dounreay for the overseeing of the installation of the Therminol SP HPP, he is a credit to Hyquip. Secondly, can you update me on the additional costing of the full LTQR certification relating to the HPP we discussed a little over a week ago, as DSRL are wanting to move forward with this. Pete, Technical Director
Nov 29, 2011
Hi Alister, Thanks for sending the Enerpac catalogue to us so quick. Can you advise price for the following RCS-302 RSM-200 Can you confirm the rsm-200 will fit onto the pump that comes with the rcs-302. Kind Regards PIM Manager
Nov 16, 2011
To: Jack Purdon
Thanks for your speedy response, it's greatly appreciated
JCB Project Engineer
Nov 14, 2011
Hyquip provide quick turnaround
Thank you very much for your prompt reply. I am passing the quote on to our Design Engineer and hopefully we shall see a result in an order.
Senior Development Engineer
Nov 14, 2011
Hyquip offer a better job
Thank you for going into ..., Nick and Phil were very impressed with the visit, ..., I understand you ... doing a slightly different/better job.
Any problems please give me a call.
Nov 11, 2011
Hyquip customer is very happy
Good Afternoon Alister,
Many thanks for the quick turn around on this project. Both MRM and our client are very happy.
One quick question, were there any additional costs associated with the repair of these two accumulators ...
Nov 10, 2011
Gary adds value
Thanks for the update & good thinking on your behalf Gary.
Oct 12, 2011
Hyquip excel with lube units
Sep 2, 2011
Quick response leads to order
Thanks for your prompt attention. My order will be placed on Monday.
Sep 1, 2011
Hyquip provide quick turnaround
Just to say thanks for the quick turnround.
Customer happy again.
Aug 30, 2011
Thanks for your friendly and honest business attitude
Aug 4, 2011
Hyquip fast track drive coupling
Just a short note to let you know we have received the standard coupling.
We wish to thank you for expediting the coupling and your valued support. Can you also pass on our thanks to Glynn who provided assistance in your absence.
Any improvement that you can obtain for earlier delivery for the "special" coupling will greatly assist our programme and would appreciate it if you can continue to manage.
BAE Systems (Operations) Ltd
Jul 19, 2011
Hyquip help to improve Scissor Lift design
We have managed as Alister suggested changing the scissor lift design to 1 ram instead of 2. It works miles better so please pass on my regards for his help with this.
Jul 12, 2011
A big THANK YOU
To all the team at Hyquip,
A big THANK YOU for delivering our Cooler & Thermostat yesterday.
The order number is 4500266647 and you should have received it this morning.
Carl, JCB Project Engineer
Jun 30, 2011
Hyquip Helps to Keep Plant Running
Thanks for your help yesterday, we ran last night and all was well.
Jun 28, 2011
Hyquip has a wealth of knowledge & expertise
Just to let you know that I have created Purchase Reqs internally so as PO should be with you very soon,
Thanks again for all your help and knowledge at such short notice - much appreciated.
Jun 25, 2011
Bosch Rexroth & Hydac - Hyquip Provides A Fast Response
First, thanks for the fast reply and support ...
May 5, 2011
I never received a quotation in such a short time like you! Thank you very much.
If I get any feedback of this inquiry, I will come back to you soon.
Have a nice day.
Feb 16, 2011
Replacement Hydac Filter Element
Thank-you, exactly what I need!
Feb 9, 2011
Engineering Support, Case Drain Pressure
Thanks for the visit yesterday ...
Your professional opinion is very much appreciated and thank you!
I think it would work best for us if you could add the pipework re-route to the quote and de-commission the filters in line?
I'll look forward to seeing your quote and hearing from you soon.
Jan 5, 2011
Sound construction and design
... I pressurised the cylinders with a hand pump to see how long it would take before natural leakage would cause the shot bolts to retract. I have looked at it today AND the bolts are still extended.
It has been about 6 weeks since I pressurised the cylinder so the basic system appears to be of sound construction and design.
Jan 5, 2011
Hyquip gave 110% on this VENTUS effort
... We feel that Hyquip gave 110% on this VENTUS effort, and hope to work with yourselves again on a future UK projects.
If you could send me your invoice for installation as soon as possible after completion, ... will pay both at the same time. Thank you.
Best Wishes for the New Year
Dec 14, 2010
Riversdale Swing Bridge Hydraulic System & Installation
Many thanks to all on the team who contributed so much to make this project such a success...
From Everyone at Cheshire West & Chester
Dec 6, 2010
Bosch Rexroth Valves
Thanks for your prompt response.
Please proceed with order at quoted prices...
Nov 25, 2010
Purchase Order for Toggle Clamps
Good Afternoon Lee,
Thank you for dealing with me today. As discussed please find purchase order for the Car lane CL-550-LHTC, Delivery method by post. As soon as I have received the pro forma invoice I will send the money through by BACS.
Thanks for the great customer service.
Nov 1, 2010
Excellent Piping Job
That piping job was excellent pass on my thanks to Dave as I didn't see him before I left. Can you give me a quote for the same set of equipment as per the first press. It would be a two off and I think the longest lead was the PCB card so can you give me this asap.
Oct 29, 2010
Special Thanks to Gavin & the Hyquip Team
We completed our milestone of the build with an hour to spare, which Gavin was key. So please pass on my thanks and the thanks from ... Directors Team. His support was very much appreciated particularly the personnel inconvenience he endured ...
Gary, Project Manager
Sep 7, 2010
Great Team Effort
Probably most of you are asleep now, but just a short note to congratulate you all on meeting the PBI.
It has been a great team effort, and I know a lot of personal sacrifices have been made along the way. The rig has come along way in a relatively short space of time from DPD's late last year, to the construction we have now (I was going to say cradle to grave....but it just didn't feel right) so everyone should be proud of their efforts.
If I have missed anyone off the list I apologise, but please pass this message on to everyone involved.
Jun 17, 2010
Thank you for your report and the great service, we will consider all of those points and I will discuss them further with my engineering department, hopefully we can apply them on next year maintenance, see you next year.
Patrick Systems Maintenance Engineer
May 14, 2010
HL Ref: C175/162 JIN 110 - Hyquip Proportional Valve
Good Morning Dale,
Just for information, the repaired proportional valve arrived at my office this morning. Many thanks to Hyquip and yourself for the warranty service with this valve.
As the warranty report indicated impact damage through poor packaging at some point, I haven't opened the box as I wish to ensure it remains suitably packed and protected from damage until required onboard the receiving ship where it will be fitted by a Bosch Rexroth Service Engineer from St Neots.
Best Regards and thanks again
Defence Operations Manager
Feb 4, 2010
Hydac Accumulator Gas Valve
Many thanks for the manual it is exactly what I need, and thanks also for the very prompt reply.
Feb 2, 2010
Thanks for your prompt reply & the very interesting information.
Thank you for your all your help.
Engineering Manager (Projects)
Apr 6, 2009
Thank you for your kind assistance earlier this week, which was greatly appreciated by all on site.
Dec 4, 2008
Sincro 2 fire
Thanks for the costs, they have been forwarded to our relevant department who will update the req, and release it. You should receive this soon.
Please pass on my personal thanks to Gavin, he worked with professionalism and realised the importance of the time scale that we were working to and ensured that this was achieved.
Sep 26, 2008
Great, I'd be looking for M6 size. Say around 10 -15mm deep or whatever standards nearest. I'd be looking for 50 to start and test and then a first order of 300.
Sep 26, 2008
HYQUIP Quick Quote
Thank you for all your help, the urgent requirement has gone away; my customer has been able to borrow a spare from another plant. I now have to wait for authority to re-order replacement spare.
I will keep your quote on file.
Sep 2, 2008
Thanks for the speedy reply.
The idea of the cooler circulating it's own oil from the tank is great, this takes away any danger of damage to the cooler if a problem occurs on the return pressure.
Our oil tanks are 200L and the timber crane uses max oil flow of 130 LPM at max pressure of 250 bar. Can you supply a 24V cooler that can circulate its own oil and would I be correct to say I need a 4 KW cooler.
Jun 26, 2008
Just a quick update note to thank you and Paul for assistance when it was needed. The 'Nitrile' pump did arrive as planned. It was duly fitted since all connections were straight swap job as predicted. On initial running of the new unit, there was still noise evident which was a surprise but in some way not unexpected. The pump did appear to self prime as Paul indicated should be the case. Whilst investigating the running of the new unit I was feeling around the unit trying to pin-point the source of noise. During this survey I applied hand forces to the unit pipework. Whilst lightly pushing the suction pipe towards the pump the noise level varied and appeared to get louder. I then lightly pulled on the same pipe away from the running pump and the noise appeared to reduce in volume almost to the point where it there was no unusual noise at all. This instigated checks, whilst shut down, around the suction pipe location trying to determine why such small applied forces should have the affect. The unit was run without the suction 'strainer' in place and there were reduced noise levels evident although quiet could not be used to describe the result. During the removal of the suction pipe it was established that what appeared to be a 'normal' dowty sealing washer was in fact the route cause of the noise. A new dowty was then inserted and the suction line securely tightened for the follow-on testing. During subsequent testing, noise levels were mainly 'normal' with the occasional apparent rattle ( for want of a better word! ). Testing was resumed with the developed pressure apparently stable and acceptable. During the current testing, which is an on-going necessity, the pump start-up is quiet. The occasional 'rattle' ( and it is very intermittent ) is only evident when the pressure is established at the required 70 barg.
Once again, thanks to you and Paul for your prompt and useful advice.
Jan 26, 2008
Carr Lane Price & Stock Check Request
Price is fine - how do I proceed with the order?
Jan 23, 2008
Site Installation - Aerospace
Excellent, keep up the good work Paul! ... I will speak with ... regarding the temporary power supply & make sure you have that for when you need it! I will also instruct ... to tie up with your men on site for when we are in a position to start laying the frames & flooring ... I have now have feedback from the electrics ... who tell me that they are in a similar position to you ... they anticipate being finished by the start of March for your info ... Thanks for the update also ... everything seems to be going to plan & I am happy with what I have seen so far!
Jan 7, 2008
Many thanks for the quick response
Technical Services Manager
Dec 17, 2007
Carr Lane Price & Stock Check
Thanks for your prompt reply, am I right in assuming that the CLM-8-TI has a standard M8 x 1.25mm pitch thread? Also how do I go about ordering?
Distribution Account Manager
Dec 17, 2007
Service Visit - Pump Test & Commissioning
Job went very well, turbine was returned to service 24 hours earlier than planned. Very impressed with the service Hyquip & Dave provided. I have asked Dave to investigate further works for the future which I believe he will speak to you about when he returns to work.
Oct 23, 2007
Thank you, we will try to place a purchase order within a day or two.
Oct 18, 2007
Considering all the effort you put into this project I feel I should tell you the latest position ... and thank you for your time, patience and professionalism.
Oct 17, 2007
Boeing Aircraft Stringers
Thank you, this is very helpful.
Have a wonderful day!
Oct 1, 2007
Copy of Purchase Order
Thanks for letting me know you have it safe n sound
Sep 24, 2007
Thanks for the quote.
Please forward a Proforma Invoice for 55 number Pip Pins 3/8" Dia x 2" Grip.
Sep 19, 2007
Hydraulic Hose Query
Thanks Paul, much appreciated.
Sep 12, 2007
Carr Lane Order Progress
Thanks for getting back to me so quickly.
That's great news Thanks.
Sep 7, 2007
We finally managed to get it sorted!
Many thanks for your help, hope to do business with you in future.
Have a good weekend
Aug 8, 2007
I have raised the order. The number is 4503162817. The hard copy is in the post. If you could let me know next week what the total cost will be I can then amend the order for payment.
Thanks for your help
Aug 2, 2007
Repair Of Hilma Swing Sink Clamps
Thank you for the price of repairs for the 3 Hilma Swing Sink Clamps. Please proceed with the repairs.
Jul 31, 2007
Carr Lane Keensert Heavy Duty Metric Inserts
Paul thanks for that will you please copy ... as I am away on holiday from today for two weeks
Jul 30, 2007
Rexroth VT 5004 Amp
Thanks Paul / Praveen, Information was helpful made some adjustments to the card and is running ok at the moment.
Thanks for your help
Jul 20, 2007
Business Development & Quality Assurance
Thank you very much for keeping me updated with the continuing improvements, much appreciated.
Vicky Senior Buyer
Jul 5, 2007
Instability When Retracting Cylinder
We fitted the flow controller yesterday & the results were perfect, in fact just inserting the valve without closing it at all was enough to fix the problem. As I am on holiday from Friday please confirm the price to Mike & he will let you have an order number to invoice against. Many thanks for your assistance.
Jul 5, 2007
Thanks Paul you've been very kind.
Problems I've been having stem from me being electrical and the hydraulic design engineer having left. The skip hydraulics have been modified both in the skips and on the manifold. The former being quite effective but the latter not so...
Again many thanks
Jun 29, 2007
Hilma Vice Quote Request
Thanks for the quote and for pointing out my size error! I will pass the quote on to my boss and will be in touch should I get the OK to buy.
Jun 25, 2007
Hilma Vice 23080e.pdf
Thanks for your prompt reply and wealth of information regarding my enquiry. I will get back to you with a detailed request for a quote as soon as I can.
Jun 21, 2007
See my comments in red
As soon as I get the confirmation and the last price I shall get an order raised
Jun 21, 2007
Thanks for your quote.
Herewith we confirm the order, so kindly arrange and send the material.
Kindly confirm whether you would accept credit card otherwise give us your bank details, also confirm carriage to Dubai is courier.
We await your reply urgently.
Jun 20, 2007
We acknowledge with thanks the receipt of your offer & will get back to you shortly.
May 24, 2007
Many thanks for your assistance Paul.
TT Controls Manager
May 18, 2007
Please thank all concerned for their efforts in being able to table sufficient information for our client to believe we have an understanding of what is required.
Principle Design Engineering
May 16, 2007
Sincro 2 - Replacement Pump
Thank you for your assistance this weekend. Very much appreciated.
DS will be sending your offices a PO to cover the job.
Also I believe SF is instigating hydraulic servicing with yourselves, so with any luck we should have trouble free weekends in the future.
Once again Thank you
May 3, 2007
Many thanks for the rapid response
Apr 25, 2007
Your Offer for Rexroth Axial Piston Pump
We have received your Proforma Invoice and Bank Details. Please let us know the total weight of the material.
Thanks & Best Regards,
Feb 12, 2007
Hyquip Website Enquiry
Thank you for your prompt reply, we will look into this and I will be in contact with you very soon
Feb 9, 2007
Thanks for the quick reply
Feb 7, 2007
Thanks For Your Quick Response,
Please kindly send the proforma invoice without freight charges as you will have send it to my freight agent in UK.
Feb 6, 2007
Thanks very much for your quick reply to my inquiry. I've looked at the diagram of the pump you suspect to be the one. I so much appreciate your efforts.
Thanks once more
Feb 2, 2007
Dear Mr. Paul
Sorry for the delay as I was abroad for 1 month. Please accept the same price this time, we send you the order as enclosed. Please send Proforma Invoice with complete bank details for remittance in advance.
Thanks for your co-operation.
Jan 25, 2007
Thanks for info this looks like the one required
Need to buy Qty 1 at this time do you accept credit card payments if so I will phone tomorrow
Jan 18, 2007
Step Test Rig
It was a very good meeting, everyone in our team was happy with it. May I take this opportunity to thank you for your hospitality; also I would like to thank the other parties for their efforts and presentation.
I look forward to hearing from you soon.
Jan 18, 2007
Rexroth Proportional Valve Drivers
Thanks for your help, much appreciated.
As discussed, we retro CNC controls to sheet metal machines and only when they fail. So it is always about delivery for me, cost is also important. I hope there may be some future in it for us.
Jan 12, 2007
Thank you for your quick response.
The hydraulic packs are going inside the facility but it is an extremely large building and is only made of corrugated steel. This means that the temperature of the air will get to -20 deg C but the packs will be shielded from the rain, snow etc...
Electrical Design Engineer
Mar 22, 2006
Good morning Lee,
Just a quick e-mail to thank you very much for all of the work and effort yourself and your colleagues have done for us over the past few months.
I didn't get chance to thank Bernie yesterday so if you could pass my many thanks on to him as his work on site is excellent, its exactly what we wanted and the quality is far better than anything we could have managed.
This order for us is a key one for future business, so our main priorities for this contract were to supply a quality drive package and within the time scale requested by our customer. With your on time delivery, flexibility to come to site when we needed, quality, and quick response with the second quotation/installation this has helped us keep on target for this date.
Fingers crossed this will lead to future orders from which we can both benefit. Many thanks again for all of your help.
Projects team leader.
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